FAQ'S
Frequently asked questions to assist your experience with ENGINE.
Who can order from ENGINE Team?
Wework with clubs, schools, squads, events, and businesses. Please appoint one
team contact and keep directions in writing over email.
What are the minimum order requirements?
Swimwear: 30 pieces per style, ordered in multiples of five.
Uniform and apparel: 30 pieces per style, no minimum per size.
How long will production take?
- Uniform and apparel: About 4 to 6 weeks after design approval.
- Swimwear: About 10 to 12 weeks after design approval.
- Rush option: Uniforms only, Basics range is about 4 weeks.
- ENGINE retail items: Adding logos takes about 2 to 3 weeks (subject to stock availability)
How do we start an order?
Complete the enquiry form and design brief. We will be in touch.
Have your vector logos ready (AI, EPS or original PDF) and your PMS colours to
speed things up.
How many design changes are included?
Two changes are included, then $75 per hour of design time.
We send a preview within 3 working days after we receive your completed brief.
What artwork and colours do you need?
Exact PMS colours and vector logos (AI, EPS or original PDF).
What is the process for custom uniforms and apparel?
Design → design approval → confirmation sheet issued → add quantities per size → sign and return → invoice issued → 50 percent deposit paid → production → dispatch.
Are there extra printing costs?
Uniform and apparel: non-sublimated garments have extra printing costs, final pricing is confirmed on quote.
Swimwear: base pricing is per style, withprinting costs added where applicable.
Can we get samples or a size kit?
Yes. Spec measurements and samples are available with card authorisation.
Pre-production samples are $100 per garment.
What are the payment terms and methods?
50 percent deposit to begin production. Full payment before dispatch.
EFT preferred. Credit card available, fees may apply.
How is shipping handled?
Orders dispatch from our Melbourne warehouse. We pass on carrier costs at cost.
A business address is preferred. Home delivery is fine, but a $50 redelivery
fee applies if no one is home. No PO boxes.
Canwe change our order after approval
No. Once confirmed, design, sizes, and quantities cannot be changed.
Please triple-check before submitting.
Is personalisation of names available?
Yes, on most items. Minimums and extra costs apply.
Are prices inclusive of GST?
No. Prices are exclusive of GST. Final quotes and invoices are issued before production.
Any special guidance for sublimated swimwear?
Yes. Use sublimation on the front or side panels. We do not recommend sublimating the back, due to pilling risk on rough surfaces. We prefer screen print on a solid back fabric. ENGINE is not liable for pilling.
What fabrics and sizing do you offer?
- Uniform and apparel: Cotton, polyester, mesh, fleece, nylon, taslon, microfibre.
- Swimwear: 100 percent polyester, nylon lycra, poly lycra, Shredskin fabric.
- Sizing: Male, female, and children’s sizing available, priced the same.
What applications and processes do you use for logos?
Depending on the fabric and how the gear will be used, we offer a range of branding applications.
Sublimation - Colour is dyed into the fabric for an all-over, long-lasting finish. Great for colour matching, pattern prints, and multiple logos.
Screen Print - Ink is pushed through a stencil for bold, durable colours, ideal for larger runs and simple logos.
Heat Transfer - A printed film or digital transfer is heat-pressed on for sharp detail, great for small runs, names and numbers. Used on backpacks and in-house teamwear printing.
Embroidery - Threads are stitched into the garment for a premium, textured look, best on polos, caps and hoodies.